Loading spins then the ap closes

Stephanie Ferran

August 21, 2023 12:44

The loading icon spins then after a while the app goes dark and closes I did go on a trip and my setting may have been changed since the airplane mode the using Wi-Fi on the plane but now things in my phone are different.

0

• 

  Swim.com team

  August 22, 2023 06:15

  Hello Stephanie, 

  Thank you for reporting this issue you've encountered. Travel and changes in network settings can sometimes lead to unexpected behaviors. To better understand and address the problem, could you provide more details about the specific features that appear different on the mobile app? Screenshots would be particularly helpful in this case. 

  For more direct assistance, please send a support ticket via the "Support" option located in the settings of the swim.com app on your mobile device. We're here to help and want to ensure the best possible experience for you.

  Thank you.

  
   

  0

Please sign in to leave a comment.