Swim.com is compatible with Apple Watch Series 2 and later. To get Swim.com on your Apple Watch, download the Swim.com app to your iPhone or iPad from the iOS App Store.

⚠️ Apple Watch Series 1 and Apple Watch (1st generation) are not water-resistant and are not suitable for swim tracking. Learn about the water resistance of your Apple Watch.

Installing Swim.com on Your Apple Watch

Automatic Installation

If your Apple Watch is connected via Bluetooth to your iPhone, the Swim.com app should automatically install within five minutes of installing the iOS app.

Manual Installation (If Needed)

If the app does not install automatically, follow these steps:

1. Open the Watch app on your iPhone.
2. Navigate to My Watch > Available Apps.
3. Tap the Install button next to Swim.com.

Once installed, open Swim.com on your Apple Watch and leave it on the start screen. Then, on your iPhone, open Swim.com.

Configuring Swim.com on Your Apple Watch

Setting Pool Size & Custom Course Length

You can select a standard or custom pool size on both the Swim.com iOS app and directly on your Apple Watch.

On Your Apple Watch

1. Open Swim.com and tap Settings > Pool Swim.
2. Choose Yards or Meters.
3. Select the pool size and use the watch crown to choose from 25, 30, 50, or "Custom Size".
   • Use the + / - buttons to adjust the length                                                                  .
   • Tap Save.

On Your iPhone (for Custom Sizes)

1. Under Pool Size, select Custom and input your pool length.
2. Tap OK—your Apple Watch will update instantly.

Water Lock & Screen Protection

The Swim.com app automatically enables Water Lock once swim motion is detected. This prevents accidental screen touches while swimming.

Disabling Water Lock

After your swim:

1. Press and hold the digital crown until you see the “Water Lock Disabled” message.
2. Once unlocked, you can navigate the app with the touch screen.

❗ Note: In newer watchOS versions, there is also a manual toggle for enabling/disabling Water Lock from the settings menu.

Starting a Swim Workout

To begin a workout:

1. Open Swim.com on your Apple Watch.
2. Tap Pool Swim or Open Water Swim.
3. Long press the screen to start your swim.
4. Tap Start.

Setting a Goal Before Your Swim

You can set a distance goal before starting your swim:

1. Tap Settings > Pool Swim or Open Swim > Set Goal in the workout settings.
2. Choose your target distance.
3. Tap Select Goal.

To remove a goal, tap Goal > Cancel.

Drill Mode & Pace Mode

Drill Mode and Pace Mode allow you to track non-standard swimming activities.

Entering Drill or Pace Mode

1. Swipe left on the swim screen OR
2. Tap the dedicated button (on newer watchOS versions).

In Drill Mode, use the digital crown or touch screen to input drill distance.

Ending a Swim Workout

To end a workout:

• Swipe left and tap End Workout.

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Syncing Swim Data with Apple Health & Fitness

When first installing Swim.com, you will be prompted to link Apple Health.

• "Write" permissions allow Swim.com workouts to sync to Apple Health & Fitness.
• "Read" permissions allow Swim.com to import swims from Apple Health.

⚠️ Older swims from Apple Health cannot be imported retroactively.

To adjust permissions:

1. Open Apple Health > Profile > Privacy > Apps > Swim.com.
2. Toggle categories on/off as needed.

Using Preloaded Workouts on Your Apple Watch

Swim.com allows you to send workouts from the iOS app to your watch.

How to Load Workouts:

1. In the Swim.com iOS app, go to Coach > Workouts.
2. Find a workout and tap the heart to Favorite.
3. Open Swim.com on Apple Watch.
4. Tap Settings > Pool or Open Water >   Workout to choose a favorited workout.

💡 Note: Preloaded workouts are now available as real-time guided intervals, showing the next step in your workout automatically.

Troubleshooting: Swims Not Syncing

If swims do not transfer from your watch to Swim.com, try these steps:

Quick Fixes

1. Ensure Bluetooth is enabled on both devices.
2. Manually upload the workout:
   • Open Swim.com on Apple Watch.
   • Tap History > select the swim > Upload.

Advanced Troubleshooting

1. Force close the Swim.com app on both iPhone and Apple Watch.
2. Restart both devices.
3. Open Swim.com on iPhone first, then open it on Apple Watch.
4. Allow up to 5 minutes for sync to complete.

Still having trouble? Contact support@swim.com.

Lap Counting Accuracy Issues?

If Swim.com is undercounting your swim distance:✅ Use a flip turn or open turn at the wall.
✅ Push off with a strong glide to reset stroke tracking.
❌ Avoid stopping mid-length or changing stroke types frequently.

For drills like kickboard sets, enable Drill Mode to manually log your distance.

Viewing Heart Rate Data from Your Swim

Swim.com tracks heart rate using the Apple Watch sensor, but readings may be inaccurate due to water interference.

To view HR data:

1. Open your Swim Details in the iOS app.
2. Swipe right on the Workout Summary to reveal Heart Rate Metrics.

⚠️ Apple Watch heart rate readings in water may appear higher than actual HR.

Changing Distance Units (Laps, Meters, Yards)

You can change distance units on either:

• Apple Watch → Tap Unit (Meters/Yards) in Workout Settings.
• iOS App → Go to Settings > Devices > Apple Watch > Distance Units.

Other Features

✅ Auto-Pause in Open Water Swimming (coming soon).
✅ Vibration alerts for pace/distance settings (check settings).
✅ Preloaded workouts with in-swim prompts are now supported.

For additional FAQs, visit our Support Page.

Need Help?

📩 Contact: support@swim.com
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